OUR STORY
We Didn't Set Out to Start an MSP.
We set out to fix what was wrong with one.
We didn’t set out to start an IT company. We set out to fix something that had been bothering us for years.
Between us, we’ve worked in managed services, run internal IT departments, and sat on both sides of the support desk. And no matter which side we were on, the same problem kept showing up. Good businesses were being let down by providers who’d lost sight of what the job actually was. Relationships had become transactional. Support had become reactive. And the people supposed to be looking after your technology were too busy upselling to actually understand your business.
Intrusted came out of that frustration. The idea was simple: build the kind of IT department we’d always wanted to work in and offer it to businesses who deserved better than what they’d been getting.
We’re not a vendor. We’re not a helpdesk. We’re your IT department.
WHAT WE BELIEVE
Client-first, not sales-first.
No Sales Team
Nobody on our team is paid to sell you more. We're paid to keep your systems running and your risk down.
Budget You Control
We assess, we talk it through, and we agree on a budget together, reviewed every six months as your business changes.
Local, Wherever You Are
Bendigo born, with technicians supporting clients interstate the same way, in person, not a remote ticket queue.
Ready for an IT department ?
Get in touch and we’ll pop by for a chat about what a managed IT department could look like for your business.