SERVICES
Everything Your IT Department Should Cover.
One team, one budget, no itemised add-ons. Here’s what’s actually included.
Help Desk & Support
Unlimited remote and onsite support for your whole team, with priority response when something’s business critical.
✓ Remote support
✓ Onsite visits
✓ New workstation deployment
✓ Secure wiping of old hardware
and more
Monitoring & Maintenance
24/7 monitoring across your servers, workstations, and network, with patching handled before it becomes a problem.
✓ Patch management
✓ Asset lifecycle tracking
✓ Server maintenance
✓ Network appliance updates
and more
Cyber Security
Layered protection across your endpoints, email, and identity, so threats get caught before they cause damage.
✓ Endpoint protection
✓ Email security
(SPF, DKIM, DMARC)
✓ Endpoint vulnerability scanning
✓ Network vulnerability scanning
and more
Backup & Continuity
✓ Managed backup
✓ Monthly backup testing
✓ DR testing
✓ Backup monitoring
and more
Risk Management
An annual risk assessment builds your risk register, and we work through it every month, not once a year and forgotten.
✓ Annual risk assessment
✓ Risk register
✓ Monthly mitigation activities
✓ Risk reporting
and more
Improvement & Reporting
Real work goes into your environment every month, related to risk or not, and you get a plain written report on exactly what changed.
✓ Power BI dashboards
✓ Power Automate
✓ Environment improvements
✓ Monthly IT manager reports
and more
Governance
We work with you to put the right plans and policies in place, so everyone knows what to do when something goes wrong.
✓ IT disaster recovery plans
✓ Cyber incident response plans
✓ IT policies
and more
All of this, under one budget.
See how it’s priced, no per user or per device fees, a budget we agree on together.